This Privacy Policy explains how ("we", "us", "our") collects, uses and protects personal information when you visit this website or buy The Emotionally Intelligent Investor ebook ("the Ebook"). It is intended to comply with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.
1. Information we collect
Information you give us
- Name, email address and phone number entered at checkout
- Anything you send us when you contact support
Payment information
Payments are processed by a third-party payment gateway. We do not see or store your full card number, CVV, UPI PIN or net-banking password. We receive only limited details from the gateway, such as your name, email, phone number, amount paid, and transaction ID and status.
Information collected automatically
Like most websites, we and our service providers may collect technical information such as your IP address, browser and device type, pages visited, and the website that referred you. This is collected through server logs, cookies and similar technologies, including analytics and advertising tools (for example Google Analytics and the Meta Pixel), if enabled.
2. How we use your information
- To process your purchase and deliver the Ebook
- To send order confirmations and respond to support requests
- To prevent fraud and misuse of the website or download links
- To understand how visitors use the website and measure advertising performance
- To comply with tax, accounting and other legal obligations
We do not sell your personal information.
3. Marketing
We will only send you marketing emails or messages if you have agreed to receive them. Every marketing email includes a way to unsubscribe, or you can email us at any time.
4. Sharing your information
We share personal information only with service providers who help us run the business, and only as needed:
- Payment gateway and banking partners, to process payments
- Website hosting and file delivery providers
- Email and customer support tools
- Analytics and advertising platforms, if enabled
We may also disclose information if required by law, court order or a government authority, or to protect our legal rights.
5. Cookies
Cookies are small files stored in your browser. We use them to keep the site working, understand traffic and, if advertising tools are enabled, measure the results of our ads. You can block or delete cookies in your browser settings. The site will still work, but some measurement features will not.
6. How long we keep data
We keep order records for as long as required by Indian tax and accounting laws, typically up to 8 years. Support messages and other data are kept only as long as needed for the purpose they were collected for, and then deleted.
7. Security
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may ask us to:
- Tell you what personal data we hold about you
- Correct or update inaccurate data
- Delete your data, where we are not legally required to keep it
- Withdraw consent you have given, for example for marketing
To make a request, email [support@yourdomain.com]. We may need to verify your identity first.
9. Children
This website and the Ebook are intended for adults aged 18 and over. We do not knowingly collect personal data from children.
10. Third-party websites
The payment page and some links are operated by third parties with their own privacy policies. We are not responsible for their practices.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last changed.
We will acknowledge complaints within 48 hours and aim to resolve them within 30 days.